Select Website Accessibility Policy

Select and its affiliates and subsidiaries (collectively, “Select”) are committed to providing an accessible and inclusive digital experience for all visitors, including people with disabilities. Our goal is to ensure that every guest has full and equal access to Select’s services, locations, events, and member benefits, both in person and online.

We have adopted this Website Accessibility Policy (“Policy”) to affirm our commitment to accessibility as a core value of the Select brand.

Accessibility Standards We Follow

Select designs, develops, and maintains its websites, mobile applications, and online platforms in substantial conformance with:

  • Web Content Accessibility Guidelines (WCAG) 2.1 Level AA

  • Title III of the Americans with Disabilities Act (ADA)

  • Applicable international accessibility laws, including the UK Equality Act and the European Accessibility Act

Our Approach to Accessibility

We integrate accessibility into our design and development processes by:

  • Conducting periodic accessibility audits using both automated and manual testing methods.

  • Including individuals with disabilities in our usability testing.

  • Testing with common assistive technologies, including JAWS, NVDA, and VoiceOver screen readers.

  • Providing training for our teams on current accessibility guidelines and inclusive design principles.

Ongoing Accessibility Improvements

Because technology and user needs evolve, Select takes a proactive approach to accessibility:

  • All new digital properties are tested for accessibility before launch.

  • We conduct recurring reviews to ensure compliance with WCAG 2.1 AA and applicable laws.

  • Accessibility feedback is integrated into ongoing updates and product enhancements.

  • If content cannot be made fully accessible, we will provide an alternative format or method to ensure access to the same information.

How to Contact Us About Accessibility

If you encounter any accessibility barriers while using our website or digital services, please let us know. We will respond within 2-3 business days and make all reasonable efforts to address the issue promptly.

Hours: 7 Days a Week, 11:00 AM – 8:00 PM EST
Email: selectmemberships@gmail.com

When contacting us, please:

  • Describe the issue in detail

  • Include the specific page or feature involved

  • Provide any information that will help us reproduce and resolve the problem

Feedback & Commitment

We value feedback from our members and guests. Your input helps us deliver a better, more inclusive Select experience for everyone.

Select is committed to maintaining accessibility as an ongoing priority — ensuring that all members and prospective members can fully engage with our brand, services, and community.

This covers all aspects — ADA, WCAG, international laws, testing, staff training, assistive tech compatibility, alternative access, and formal response timelines — making it as legally protective as possible for Select.